Learn/Care & Maintenance

Troubleshooting Common Issues

Quick fixes for common pizza-making challenges.

6 min read
Beginner
Troubleshooting Common Issues

Key points

  • Soggy bottom: oven not fully preheated, or too many wet toppings.
  • Burnt top, raw bottom: reduce temperature, use fewer toppings on top.
  • Dough sticks to peel: use more semolina, work faster, or build pizza on parchment.
  • Uneven browning: the rotary deck should prevent this — check if stone is level.
  • Oven won't heat: check power connection, ensure dial is turned on.
  • Smoke during first use: normal — manufacturing residues burning off.
  • Pizza won't slide off peel: jerking motion too gentle — be more decisive.
  • Crust too thick: stretch dough thinner, or reduce dough ball size.

Earn +25 points

Finished reading this guide? Mark it as completed to earn points toward your free oven.

Log in to earn points

Join the Free Oven Programme to track your progress.